Privacy Policy

Last updated: 23 April 2026

This Privacy Policy explains how Stantrium (“we”, “us”, or “our”) collects, uses, and protects your personal data when you use our website or services, including Home IT Support and Dog Walking Services.

We are committed to protecting your privacy and handling your data transparently and securely in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

Business name: Stantrium
Services provided:

Home IT Support
Dog Walking Services

Contact email: info@stantrium.com
Operating location: United Kingdom

2. Personal Data We Collect

We may collect and process the following types of personal data:

a) Information you provide directly

Name
Email address
Phone number
Home address (for service delivery)
Details about your IT issue or service request
Pet‑related information needed to safely deliver dog walking services (e.g. dog name, routine, vet contact if provided)

b) Technical data (website use)

IP address
Browser type and version
Pages visited and time spent on the site

(Collected via cookies and analytics tools.)

3. How We Use Your Information

We use your personal data to:

Respond to enquiries and service requests
Deliver home IT support services
Provide dog walking services safely and reliably
Communicate booking confirmations, updates, or changes
Improve our website and services
Comply with legal and regulatory obligations

We do not sell or rent your personal data to third parties.

4. Lawful Basis for Processing

Under UK GDPR, we rely on the following lawful bases:

Contract – to provide requested services
Consent – where you have given clear permission (e.g. contact forms)
Legitimate interests – to operate and improve our business
Legal obligation – when required by law

5. Data Sharing

Your personal data may be shared only when necessary:

With trusted service providers (e.g. website hosting or email services)
Where required by law or regulatory authorities

All third parties are required to respect your data and keep it secure.

6. Data Security

We take appropriate technical and organisational measures to protect your personal data, including:

Secure devices and password‑protected systems
Limited access to personal data
Secure hosting and encrypted connections where applicable

7. Data Retention

We only retain personal data for as long as necessary:

To provide services
To meet legal, tax, or insurance requirements

When data is no longer required, it is securely deleted.

8. Your Data Protection Rights

Under UK GDPR, you have the right to:

Access your personal data
Request correction of inaccurate data
Request deletion of your data
Object to or restrict processing
Request data portability
Withdraw consent at any time

To exercise your rights, contact us at:
📧 [insert your email address]

9. Cookies

Our website may use cookies to improve functionality and user experience.

You can control or disable cookies through your browser settings. More details can be provided in a separate Cookie Policy if required.

10. Third‑Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of third‑party sites.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

12. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact:

Stantrium
📧 info@stantrium.com